Privacy Policy

Overview

GoodAvatar helps you create avatar videos from portraits and audio. This policy explains what we collect, why we collect it, and how we protect it.

Information We Collect

We collect the following information when needed to provide the service:

1. Account information

   • Name, email address, login identifiers, and profile settings.
   • Used to manage your account and send service emails.

2. Creation data

   • Uploaded portraits, audio files, scripts, generated previews, task metadata, and delivery records.
   • Used to run avatar generation and return results to you.

3. Usage data

   • Pages visited, actions taken, task status changes, and device/browser information.
   • Used to improve reliability, UX, and performance.

4. Billing data

   • Payment status, order records, and credit transaction history.
   • Used to process purchases and maintain account balance accuracy.

5. Cookies and similar technologies

   • Used for login sessions, preferences, and basic product analytics.

How We Use Information

We use data to:

• create and deliver avatar videos
• process payments and credits
• send task, account, and billing emails
• prevent abuse and enforce rate limits
• improve product quality and support

Storage and Security

We store service data on infrastructure providers used to operate GoodAvatar, including database, object storage, and email delivery vendors.

We use reasonable administrative and technical safeguards, but no online system is perfectly secure. Please avoid uploading sensitive content you do not want processed for video generation.

Sharing

We do not sell your personal information.

We may share limited data with trusted service providers that help us operate the product, such as payment, storage, email, and AI processing vendors. We may also disclose information when required by law or to protect the service and its users.

Retention

We keep task and billing records as long as needed to operate the service, provide support, satisfy legal obligations, and handle refunds or disputes.

Your Choices

You can request account support, delete your account where available, and stop using the service at any time. Some records may still be retained for legal or operational reasons.

Contact

Email: support@goodavatar.dev